Term and Condition
Terms & Conditions
Last Updated: 21 September 2026
Welcome to Kaagazwala Signature. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before placing an order.
1. General
Kaagazwala Signature provides physical books, printed study material, e-books, PDFs and other educational products through its online platform.
By using our website or placing an order, you confirm that you have read, understood and agreed to these Terms & Conditions.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, specifications and other information displayed on our website are accurate.
However, minor differences in:
- Product colour
- Cover design
- Printing/finishing
- Layout
- Packaging
may occur between the product displayed online and the physical product received.
Such minor variations will not ordinarily be considered a product defect.
3. Digital Products
Digital products may include e-books, PDFs, study material and other electronically delivered content.
After successful payment, digital products may be delivered through download links, customer accounts, email, WhatsApp or another electronic method specified by Kaagazwala Signature.
Digital products are intended for personal use only, unless otherwise expressly permitted by Kaagazwala Signature.
4. Intellectual Property & Copyright
All books, e-books, PDFs, study materials, designs, text, graphics, images, logos and other content provided by Kaagazwala Signature are protected by applicable intellectual property and copyright laws.
Customers must not, without prior written permission:
- Copy or reproduce the content.
- Resell or redistribute the content.
- Upload digital books/PDFs to websites, social media, Telegram, WhatsApp groups or other platforms.
- Share download links or access credentials with others.
- Modify, reproduce or commercially exploit the content.
- Print and commercially distribute digital products.
Unauthorised sharing, reproduction or distribution may result in suspension of access and/or appropriate legal action.
5. User Account
Where an account is required, customers are responsible for maintaining the confidentiality of their login credentials.
Customers should not share their account, password or digital-product access with other individuals.
Kaagazwala Signature may suspend or restrict an account where unauthorised sharing, misuse or other violations of these Terms & Conditions are identified.
6. Orders
An order placed through the website is considered a request to purchase the selected product.
Kaagazwala Signature reserves the right to accept, reject or cancel an order in certain circumstances, including:
- Product unavailability.
- Pricing or listing errors.
- Payment issues.
- Incorrect customer information.
- Suspicious or fraudulent transactions.
- Operational or logistical reasons.
If an order is cancelled after payment has been received, the eligible amount will generally be refunded to the original payment method.
7. Pricing
All product prices displayed on the website are subject to change without prior notice.
The price applicable to an order will generally be the price displayed at the time the customer completes the purchase.
In the event of an obvious pricing or listing error, Kaagazwala Signature reserves the right to cancel the affected order and refund any payment already received.
8. Payment
Customers may pay using the payment methods made available on the website.
Orders will generally be processed after successful confirmation of payment.
Kaagazwala Signature does not store complete debit/credit card details on its own systems where payment is processed through a third-party payment gateway.
9. Shipping & Delivery
Physical books will be shipped to the delivery address provided by the customer during checkout.
Customers are responsible for providing a complete and accurate delivery address and valid contact number.
Delivery timelines displayed on the website are estimates and may vary due to courier delays, weather, holidays, strikes, operational issues or other circumstances beyond our control.
10. Delivery Failure
If an order cannot be delivered because of:
- Incorrect/incomplete address.
- Incorrect phone number.
- Customer unavailable to receive the shipment.
- Customer refusal to accept the shipment.
- Repeated failed delivery attempts.
additional shipping charges may apply for re-dispatch.
Any refund, where applicable, will be handled according to our Refund Policy.
11. Cancellation
Cancellation of physical book orders may be requested before the order is processed or dispatched.
Digital products generally cannot be cancelled once payment has been successfully completed or access has been provided.
For complete details, please refer to our Cancellation Policy.
12. Refunds & Replacements
Refunds and replacements are subject to our Refund Policy.
Physical products may be eligible for replacement in cases such as wrong product delivery, substantial damage, missing pages or significant printing defects, subject to verification.
Digital products are generally non-refundable after delivery or access, except in eligible circumstances specified in our Refund Policy.
13. Customer Responsibilities
Customers agree to:
- Provide correct and complete information.
- Use purchased products only for lawful purposes.
- Respect copyright and intellectual property rights.
- Not misuse digital products or website services.
- Not attempt to gain unauthorised access to our website, accounts or systems.
14. Prohibited Activities
Customers must not use the website to:
- Commit or facilitate unlawful activities.
- Attempt to compromise website security.
- Distribute malware or harmful software.
- Scrape, copy or commercially reproduce website content without permission.
- Fraudulently use payment methods.
- Resell or distribute digital products without authorisation.
15. Third-Party Services
Our website may use third-party services such as payment gateways, courier companies, hosting providers, analytics services and other technology providers.
The use of such services may be subject to their respective terms and privacy policies.
16. Website Availability
We aim to keep our website available and functioning properly; however, we do not guarantee uninterrupted or error-free access at all times.
The website may occasionally be unavailable due to maintenance, technical problems, updates or circumstances beyond our reasonable control.
17. Limitation of Liability
Kaagazwala Signature shall not be responsible for indirect, incidental or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.
18. Privacy
Customer information will be handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood our applicable privacy practices.
19. Changes to Terms & Conditions
Kaagazwala Signature reserves the right to update or modify these Terms & Conditions from time to time.
Any updated version will be published on this website. Continued use of the website after such changes constitutes acceptance of the updated terms.
20. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any dispute arising in connection with these Terms & Conditions shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter.
21. Contact Us
Kaagazwala Signature
Website: www.kaagazwalasignature.com
For any questions regarding these Terms & Conditions, products, orders, payments, refunds or cancellations, please contact us through the customer support details available on our website.